Got Questions?
Looking to book? You can check availability here: Live availability
Find answers:
» What are your office hours?
Our standard office hours are:
Wednesday-Friday | 3.30pm-9.30pm |
Saturday | 9.30-5pm |
Sunday | 1pm-9pm |
» Can children younger than 11 play?
Our escape rooms are designed for adults and are challenging to complete. None of our games contain adult content, so if there are 2 or more adults in the team then junior team members of any age are welcome in our rooms (i.e. in a family group). Due to the complexities of the puzzles we do not allow teams of children younger of 11 to play without 2 adults in the room.
» What’s the cost?
Players | Per Person Price | Total |
---|---|---|
2 | £34.00 | £68 |
3 | £30.00 | £90 |
4 | £28.00 | £112 |
5 | £26.00 | £130 |
6 | £24.00 | £144 |
» Can I bring more than 6 players?
Unfortunately, we cannot accommodate more than 6 players per room.
» Can I cancel/reschedule my booking?
- If your booking is more than 14 days away, it is possible to reschedule it to a future date, just get in touch.
- If your booking is between 7-14 days away we charge a £15 rebooking fee.
- If your booking is within 7 days we are unable to cancel or reschedule your booking.
» Can we play today?
There is a possibility we'll have a slot available on the day. For the fastest response, Message us on Facebook or contact us
» Do we have to wear a face covering?
We are following the government guidelines on mask wearing. Currently, you are not required to wear a mask but are welcome to do so if you wish.
» How long do gift certificates last?
2 years from purchase date.
» How long does it last?
Your experience will last around 75 minutes, including a short briefing beforehand, and a chat about how it went. You’ll have 60 minutes to solve the room and escape. It isn't easy, though, so you'll need to assemble an awesome team! We allow unlimited clues so don't worry if you think you might get stuck we'll help you along your way!
» How wheelchair accessible is the escape room?
Unfortunately, in Guildford, we have no wheelchair access. We're on the 3rd floor, so access is via a stairwell. During the game, there's no excessive physical activity required, but to solve the rooms at least one team member has to have reasonably good eye sight. We do play music and sound effects; however, these are not essential for solving the rooms.
Please let us know if there is anything we might be able to do to assist in your visit.
Please let us know if there is anything we might be able to do to assist in your visit.
» I have claustrophobia, can I get out if I feel uncomfortable?
We never lock anyone in our rooms so you're free to leave then whenever you need to.
» Is there an age limit?
IMPORTANT: We require at least one player to be over the ages of 18.
Our escape rooms are designed for adults and are challenging to complete. We do allow children over the age of 11 to play as part of a team with at least 1 adult.
For groups with adults in, anyone over the age of 11 will be able to contribute.
The rooms are challenging for children. There may be points at which you are stuck with what to do next, an adult playing as part of the team will help the children get the most from their experience.
The content of all our rooms is appropriate for children.
For groups with adults in, anyone over the age of 11 will be able to contribute.
The rooms are challenging for children. There may be points at which you are stuck with what to do next, an adult playing as part of the team will help the children get the most from their experience.
The content of all our rooms is appropriate for children.
» What are the rules for groups of people?
Our rooms can accept a maximum of 6 players per room. We currently have 3 rooms in our Guildford venue, (so a maximum of 18 players can play at the same time) and 1 room in our Woking venue.
» What if we fail to solve the room?
Don't worry — if you're stuck we'll be able to give you clues to help you on your way. Not everyone will solve the room but you'll still have fun and get your picture taken. There is no limit on the number of clues, but if you're an experienced players then you'll be battling for a top spot on our 'No Clue' leader board.
» What is an escape room?
An escape room is a physical adventure game in which players enter a room and have to use elements of the room to solve a series of puzzles within a 60-minute time limit.
» Where are you located?
We are an independent escape room company with locations in the heart of the town centre in Guildford and Woking
» Where can I find reviews?
We have many reviews on Tripadvisor, Facebook and Google+
» Who is this for?
In short... Everyone. Mates, Family, Corporate Groups, Stag & Hen, Birthdays. You're all welcome!
» Will I play with other people if I don’t book all 6 places?
No. All our rooms are private bookings no matter how many tickets you book.